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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Brown

September 14, 2025

5  out of  5
rating by Mary Brown
"State Farm Insurance is widely recognized for delivering premier customer service, with Craig’s team who are attentive, knowledgeable, and dedicated to supporting clients every step of the way. Craig offers competitive rates that make quality coverage accessible without sacrificing protection, ensuring customers feel confident in their investment. With multiple policy options, ranging from auto and home to life, health, and business insurance, State Farm provides flexible solutions tailored to individual needs and lifestyles. As a respectful and trustworthy company, Craig prioritizes building long-term relationships through integrity, professionalism, and a genuine commitment to helping people manage risks, recover from the unexpected, and realize their dreams."
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Sarah Murray

September 14, 2025

5  out of  5
rating by Sarah Murray
"I had an excellent experience working with Craig’s team. His customer service is top-notch, he took the time to explain everything clearly, answered all of my questions, and made the whole process stress-free. Not only did he save me money on my policies, but he also found me better coverage than what I had before. I couldn’t be happier and highly recommend him to anyone looking for an insurance agent who truly cares about his client."
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Rich Joseph

September 14, 2025

5  out of  5
rating by Rich Joseph
"Craig and his team provided incredible customer service, switching providers was a walk in the park. Would highly recommend for your insurance needs."
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Ryan Gallagher

September 12, 2025

5  out of  5
rating by Ryan Gallagher
"Olivia helped so much!!! Highly recommend"
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Asa Gerhardt

September 11, 2025

5  out of  5
rating by Asa Gerhardt
"Very professional and helpful. Would recommend to anyone looking to get auto and home owners insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Freeman

September 10, 2025

5  out of  5
rating by Robert Freeman
"If anyone at this wonderful establishment deserves a 5 star review it's Olivia! I had the pleasure of contacting her for a mutual client of ours, and couldn't ask for a better representative of the company. She was quick with the information that was needed, very professional, and I would consider her for all my insurance needs. Highly recommend asking for Olivia for anything you need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sai K

August 22, 2025

5  out of  5
rating by Sai K
"Criag and Brenden helped me get the best deal for my insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meredith Pesce

August 14, 2025

5  out of  5
rating by Meredith Pesce
"Craig & Hannah were very helpful in a moment of frustration (on my end) and worked with me to alter my policy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Tina Giovanni

August 10, 2025

5  out of  5
rating by Tina Giovanni
"Hannah was amazing, she was friendly and very helpful. She called me back with all the information I was looking for and even saved us money! Couldn’t recommended the Craig Mathews team more!!!"
We responded:
"Thank you for your wonderful feedback! We're thrilled that Hannah was friendly, helpful, and able to provide all the information you needed while saving you money. We truly appreciate your recommendation and look forward to working with you again!"
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Ryan Mathews

August 8, 2025

5  out of  5
rating by Ryan Mathews
"Craig and Hannah make and lead a terrific team of people who are always putting their best foot forward for their clients! Their reliability is a very valuable asset to have on your side."
We responded:
"Thank you so much for your kind words! Craig and Hannah truly appreciate your recognition, and we're proud to have a team that consistently puts their best foot forward for our clients. Your trust and support mean a lot to us!"
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Jacob Hofmann

August 8, 2025

5  out of  5
rating by Jacob Hofmann
"Craig, Hannah, Olivia and Brendan are the best of the best when it comes to caring deeply about your situation, your family, and your future. They truly put every ounce of themselves into building a relationship with you and your family and ensuring you are well taken care of for the long haul. No better agent or agency in the industry and would refer them to my entire family and friend group as I have full faith and confidence they will take care of them as they did me. Go ahead and give them a call if you haven’t already, you’ll be thankful you did!"
We responded:
"Thank you for your wonderful feedback! We’re proud to have a team that truly cares about our clients and their families. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service."
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Tim McGuire

August 8, 2025

5  out of  5
rating by Tim McGuire
"Craig Mathews and his team — Hannah, Olivia, and Brendan — are absolutely outstanding! From start to finish, they made the insurance process smooth, easy, and stress-free. They’re friendly, professional, and incredibly knowledgeable. Whether it was answering questions or adjusting my policy, they were always quick to respond and happy to help. Highly recommend Craig and his team at State Farm!"
We responded:
"Thank you so much for your feedback! We're thrilled to hear that Craig, Hannah, Olivia, and Brendan provided you with a smooth and stress-free insurance experience. Our team is committed to being friendly, professional, and responsive, and it means a lot to know we hit the mark for you. "
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Chris Basey

August 8, 2025

5  out of  5
rating by Chris Basey
"Craig and Hannah exemplify what owning a family business is all about. They are a pleasure to work with and will do right by the community and anyone who chooses to benefit from their services and expertise!"
We responded:
"Thank you so much for your thoughtful and heartfelt words! Craig and Hannah truly appreciate your recognition, and we’re proud to be part of this community. It means a lot to us to hear that our commitment to family values and service shines through."
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Aquila Family

August 7, 2025

5  out of  5
rating by Aquila Family
"Great guy a lot of help couldn’t ask for more🤜🏽🤛🏾"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that we could assist you. Your support means a lot to us, and we look forward to helping you again in the future."
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David Aquila

August 7, 2025

5  out of  5
rating by David Aquila
"Thank you very much Craig Mathew’s I got hurt not to long ago had a great job but then got layed off cause of my injury so things are very tight and it happened fast so long story short he helped me relax and find the best way to guide me threw thanks a mill Craig Mathew’s 🫡"
We responded:
"Thank you so much for taking the time to leave such a kind review! We’re truly glad to hear that you had a positive experience and that we could assist you during a challenging time. Your feedback means a lot to us and motivates our team to continue providing the best service possible."
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Steve P

August 7, 2025

5  out of  5
rating by Steve P
"Craig and his staff were very professional and helpful in helping me acquire my auto insurance"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Craig and the team were professional and helpful in assisting you with your auto insurance. Providing excellent service is our top priority, and your feedback truly means a lot to us."
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Lawrence Moss

July 21, 2025

5  out of  5
rating by Lawrence Moss
"We were clients of the late John D'Angelo in Harleysville for decades and had a great rapport. When we were suddenly sent to a new State Farm agency, we were a little skeptical but as it turns out Craig Matthews office was more than welcoming and it is business as usual."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dawn Seedes

July 18, 2025

5  out of  5
rating by Dawn Seedes
"If I could leave Craig, Hannah and staff at Craig Matthews State Farm ,100 more stars I surely would. My husband and I are in the process of moving, and recently stopped by the lovely new office they have in Harleysville. They were so helpful and even went the extra mile for us to help make our transition easier and finding us the best quotes to help us decide what to do. We have decided to stay with them even though we are moving out of the area, and will continue with them for all of our insurance needs. If you’re looking for a hands on and very personable insurance agent with great customer service, then this is the agency for you. They are Professional, Very hospitable and both helpful and honest with answering any and all insurance questions."
We responded:
"Thank you for your kind words and continued trust in Craig, Hannah, and our team! We’re glad we could help make your move easier and find the best insurance options for you. We look forward to serving you for all your insurance needs—please reach out anytime!"
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Nikki Burke

July 18, 2025

5  out of  5
rating by Nikki Burke
"We just returned to State Farm and worked with Brendan. He was was so responsive and patient with all of our questions. Without feeling any pressure, he found a policy that works for us and saved us money! If you are looking for someone who has a good old-school customer service mentality, call Brendan!"
We responded:
"Thank you so much for your kind words and for choosing to work with Brendan again! We’re thrilled to hear that he was able to provide responsive, patient, and pressure-free service while finding the right policy for you. Your satisfaction means a lot to us, and we appreciate your recommendation. Please don’t hesitate to reach out if you need anything else!"
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Jackson Freind

July 11, 2025

5  out of  5
rating by Jackson Freind
"Olivia is an invaluable asset to the Craig Matthews State Farm team. She’s intelligent, efficient, and amazing with people! She was able to save me thousands on my business insurance policy and was an absolute pleasure to work with. 10/10 recommend Olivia in particular and the Craig Matthews team in general!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cameron Duncan

July 11, 2025

5  out of  5
rating by Cameron Duncan
"Olivia saved me a crazy amount on my Auto Insurance. If you’re looking to save big in Harleysville for Insurance reach out to Craig Mathew’s State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian McCormick

July 10, 2025

5  out of  5
rating by Brian McCormick
"It was a pleasure working with Craig. Not only was he able to help us with our homeowners insurance during a stressful time, but he handled it with ease and the process was seamless. We even decided to switch our car insurance to state farm due to Craig's quality customer service and the expansive benefits of being with State Farm. I would highly recommended to contact him with any of your insurance needs."
We responded:
"Thank you for your kind words! We're glad Craig made the process easy and earned your trust with both homeowners and car insurance. We appreciate your recommendation!"
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Kirk Shronce

July 2, 2025

5  out of  5
rating by Kirk Shronce
"Olivia was so patient and knowledgeable, making sure that I had the perfect coverage. I cut my monthly insurance bill in half. Highly recommend this agency. Ask for Olivia!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meg H.

July 1, 2025

5  out of  5
rating by Meg H.
"I am a long time State Farm customer for both business and personal policies but new to the Craig Mathews office. I called for help with a small issue & and it was taken care of in minutes. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rachel Lombertino

June 28, 2025

5  out of  5
rating by Rachel Lombertino
"I’ve been with State Farm for two months now, and I couldn’t be happier with the service. I have both auto and homeowners insurance with them, and every interaction I’ve had, either with Hannah or Olivia has been smooth and professional. Recently, I had to file a claim after a minor fender bender, and the process was incredibly fast and stress-free. Luckily, Craig walked me through everything, answered all my questions, and made sure I was taken care of. Their rates are competitive, and I love the peace of mind knowing I’m covered by a company that truly cares. Highly recommend Craig to anyone looking for dependable insurance with personal service. 100/10 service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"