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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lawrence Moss

July 21, 2025

5  out of  5
rating by Lawrence Moss
"We were clients of the late John D'Angelo in Harleysville for decades and had a great rapport. When we were suddenly sent to a new State Farm agency, we were a little skeptical but as it turns out Craig Matthews office was more than welcoming and it is business as usual."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dawn Seedes

July 18, 2025

5  out of  5
rating by Dawn Seedes
"If I could leave Craig, Hannah and staff at Craig Matthews State Farm ,100 more stars I surely would. My husband and I are in the process of moving, and recently stopped by the lovely new office they have in Harleysville. They were so helpful and even went the extra mile for us to help make our transition easier and finding us the best quotes to help us decide what to do. We have decided to stay with them even though we are moving out of the area, and will continue with them for all of our insurance needs. If you’re looking for a hands on and very personable insurance agent with great customer service, then this is the agency for you. They are Professional, Very hospitable and both helpful and honest with answering any and all insurance questions."
We responded:
"Thank you for your kind words and continued trust in Craig, Hannah, and our team! We’re glad we could help make your move easier and find the best insurance options for you. We look forward to serving you for all your insurance needs—please reach out anytime!"
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Nikki Burke

July 18, 2025

5  out of  5
rating by Nikki Burke
"We just returned to State Farm and worked with Brendan. He was was so responsive and patient with all of our questions. Without feeling any pressure, he found a policy that works for us and saved us money! If you are looking for someone who has a good old-school customer service mentality, call Brendan!"
We responded:
"Thank you so much for your kind words and for choosing to work with Brendan again! We’re thrilled to hear that he was able to provide responsive, patient, and pressure-free service while finding the right policy for you. Your satisfaction means a lot to us, and we appreciate your recommendation. Please don’t hesitate to reach out if you need anything else!"
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Jackson Freind

July 11, 2025

5  out of  5
rating by Jackson Freind
"Olivia is an invaluable asset to the Craig Matthews State Farm team. She’s intelligent, efficient, and amazing with people! She was able to save me thousands on my business insurance policy and was an absolute pleasure to work with. 10/10 recommend Olivia in particular and the Craig Matthews team in general!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cameron Duncan

July 11, 2025

5  out of  5
rating by Cameron Duncan
"Olivia saved me a crazy amount on my Auto Insurance. If you’re looking to save big in Harleysville for Insurance reach out to Craig Mathew’s State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian McCormick

July 10, 2025

5  out of  5
rating by Brian McCormick
"It was a pleasure working with Craig. Not only was he able to help us with our homeowners insurance during a stressful time, but he handled it with ease and the process was seamless. We even decided to switch our car insurance to state farm due to Craig's quality customer service and the expansive benefits of being with State Farm. I would highly recommended to contact him with any of your insurance needs."
We responded:
"Thank you for your kind words! We're glad Craig made the process easy and earned your trust with both homeowners and car insurance. We appreciate your recommendation!"
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Kirk Shronce

July 2, 2025

5  out of  5
rating by Kirk Shronce
"Olivia was so patient and knowledgeable, making sure that I had the perfect coverage. I cut my monthly insurance bill in half. Highly recommend this agency. Ask for Olivia!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Meg H.

July 1, 2025

5  out of  5
rating by Meg H.
"I am a long time State Farm customer for both business and personal policies but new to the Craig Mathews office. I called for help with a small issue & and it was taken care of in minutes. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Rachel Lombertino

June 28, 2025

5  out of  5
rating by Rachel Lombertino
"I’ve been with State Farm for two months now, and I couldn’t be happier with the service. I have both auto and homeowners insurance with them, and every interaction I’ve had, either with Hannah or Olivia has been smooth and professional. Recently, I had to file a claim after a minor fender bender, and the process was incredibly fast and stress-free. Luckily, Craig walked me through everything, answered all my questions, and made sure I was taken care of. Their rates are competitive, and I love the peace of mind knowing I’m covered by a company that truly cares. Highly recommend Craig to anyone looking for dependable insurance with personal service. 100/10 service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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E. F.

June 17, 2025

5  out of  5
rating by E. F.
"Craig was extremely helpful and supportive throughout the entire process. He explains things clearly and follows up on anything asked of him. Craig goes out of his way to go the extra mile, which speaks volumes in today’s world of automated customer phone systems and AI bots. Craig does business the old fashioned way with phone calls, in-person meetings and firm handshakes. He is truly a pleasure to do business with. I highly recommend him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joe VGA

June 11, 2025

5  out of  5
rating by Joe VGA
"Craig Mathews Agency is awesome! My previous insurance company would never answer and left me in a hole. Brendan and the entire team were incredibly friendly and helpful while making my switch easy and stress free. They took the extra steps to ensure that I was set up and taken care of. I would definitely recommend them to anyone who wants a reliable and personable team to assist them with their insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Wentz

June 11, 2025

5  out of  5
rating by Lisa Wentz
"Awesome team! They are so kind and compassionate when you call. I have never felt rushed, they explain everything in detail. Extremely happy they are my State Farm agents."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Georgia Savarese

June 8, 2025

5  out of  5
rating by Georgia Savarese
"Who knew insurance agents could be so nice and helpful. I felt lost and was not sure what I needed. Hannah was so helpful and understanding, her caring and nurturing voice guided me through a tough time and I am so thankful I found people I can trust with my auto and home insurance needs with Craig Mathews and his state farm team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Max Ramos

June 2, 2025

5  out of  5
rating by Max Ramos
"I was in a pinch with my insurance coverage and Craig came through in a big way. Not only was he able to get me the coverage I needed, but he saved me a huge amount over my previous provider. Thanks Craig and team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Waseleski

May 31, 2025

5  out of  5
rating by Dave Waseleski
"Great overall experience! Switching was simple and saved me money! Craig and his team go above and beyond to service your needs. Hannah made us feel at home from the first phone call. Highly recommend!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steven Colombero

May 30, 2025

5  out of  5
rating by Steven Colombero
"I’ve had an incredible experience working with Craig Matthews. From the start, Craig was professional, knowledgeable, and truly took the time to understand my insurance needs. He walked me through all of my options with clarity and patience, making sure I felt confident and informed every step of the way. What really sets Craig apart is his responsiveness and genuine care. He’s always quick to answer any questions and goes above and beyond to provide outstanding service. It’s clear that he truly values his clients. If you’re looking for someone who combines expertise with a personal touch, Craig is the one to call. I highly recommend him to anyone in need of reliable, top-tier insurance support."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Leigh Noble

May 30, 2025

5  out of  5
rating by Leigh Noble
"Outstanding customer service! Everyone there is so helpful and genuine. Craig was patient with me and my indecisiveness with life insurance policies. He broke everything down for me and gave me plenty of options to choose from. He also helped my mom switch everything over in a breeze when she just moved back to the area and needed it done in a timely manner. Highly recommend Craig Mathews State Farm Agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steve Laraio

May 22, 2025

5  out of  5
rating by Steve Laraio
"I recently talked with Olivia, a representative at Craig Mathews State Farm Insurance Agency. I'm considering changing my current auto and home insurance policies for better pricing and service. Olivia presented a very pleasant, professional, and poised manner. She provided the information I requested efficiently, and led me to decide on the best plan for me at this time. In a time when customer service skills are many times below expectation, Olivia provided 5-Star customer service that far exceeded my expectations. Olivia represented her agency very well. I recommend everyone consider Craig Mathews Agency to provide your insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! Olivia is a very valuable team member and we are lucky to have her representing our Agency! If you ever have any questions or need assistance, we’re here to help!"
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Mike Allison

May 21, 2025

5  out of  5
rating by Mike Allison
"Spoke with Olivia. She was very concerning and helpful. Got me to save some money and explained other policies as well. We came to a happy conclusion and im very happy I made the switch"
We responded:
"We’re thankful for your feedback, Olivia is a very valuable team member! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason LaManna

May 16, 2025

5  out of  5
rating by Jason LaManna
"After switching to Craig Mathews State Farm, I couldn't be more pleased with the experience. From the very beginning, everything felt more personalized and transparent. The service has been outstanding—prompt, professional, and genuinely caring. What truly stands out is the sense of trust. Knowing the company is owned by a close friend, I expected great service, but it has gone beyond my expectations. The communication is clear, claims are handled smoothly, and I finally feel confident that my coverage truly has my back. I highly recommend State Farm Mathews Team to anyone looking for a fresh start with an insurance provider that puts people first."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diane Grady

May 14, 2025

5  out of  5
rating by Diane Grady
"Hannah was wonderful to work with. The process was so easy and she was super friendly when I spoke to her on the phone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mark Sutterlin

May 14, 2025

5  out of  5
rating by Mark Sutterlin
"I admittedly had neglected the importance of comprehensive insurance as part of my family’s financial planning. After a brief consult with Craig, I was able to very easily understand and address this gap. Craig and his team were knowledgable, attentive, and thoughtful - explaining our customized plans both in terms of what we needed and what we did not. Great experience all around."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karen Watt

May 9, 2025

5  out of  5
rating by Karen Watt
"Had my first interaction with my new agent’s office. I can’t say enough good things about the service provided by Hannah. She was very helpful, pleasant and on top of things throughout my claim experience. Not that I want to through it again, but if I have to it’s nice to know there is someone there to help me through the process. Great job Hannah!"
We responded:
"Thank you for your 5-star review Karen! Hannah is doing an amazing job. My State Farm team and I are happy to be your good neighbor and serve you for years to come. "
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Caiden Games

April 29, 2025

5  out of  5
rating by Caiden Games
"My name is Caiden and I wanted to say it was truly a pleasure to be talking to them let alone work with them. They are the most responsive agency I’ve ever worked with. Olivia Gilbert answered all the questions before I even asked them. She was so unbelievably sweet and understanding. I would not change my insurance company at all. Olivia went through all of my plans with me to make sure they were updated and what I wanted them to be. It is truly an honor to be using this agency. I truly do feel protected."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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BrittneyLee Batzel-Wisler

April 28, 2025

5  out of  5
rating by BrittneyLee Batzel-Wisler
"Craig is wonderfully helpful. He is kind, personable and patient. He quickly responds to questions and follows through with all requests."
We responded:
"We’re thankful for your feedback Brittney! It’s our pleasure to assist you. If there is anything else we can do to help, please let us know!"