State Farm® Insurance Agent Craig Mathews

"Olivia was so patient and knowledgeable, making sure that I had the perfect coverage. I cut my monthly insurance bill in half. Highly recommend this agency. Ask for Olivia!"

"I am a long time State Farm customer for both business and personal policies but new to the Craig Mathews office. I called for help with a small issue & and it was taken care of in minutes. Great customer service."

"I’ve been with State Farm for two months now, and I couldn’t be happier with the service. I have both auto and homeowners insurance with them, and every interaction I’ve had, either with Hannah or Olivia has been smooth and professional. Recently, I had to file a claim after a minor fender bender, and the process was incredibly fast and stress-free. Luckily, Craig walked me through everything, answered all my questions, and made sure I was taken care of. Their rates are competitive, and I love the peace of mind knowing I’m covered by a company that truly cares. Highly recommend Craig to anyone looking for dependable insurance with personal service. 100/10 service"

"Craig was extremely helpful and supportive throughout the entire process. He explains things clearly and follows up on anything asked of him. Craig goes out of his way to go the extra mile, which speaks volumes in today’s world of automated customer phone systems and AI bots. Craig does business the old fashioned way with phone calls, in-person meetings and firm handshakes. He is truly a pleasure to do business with. I highly recommend him."

"Craig Mathews Agency is awesome! My previous insurance company would never answer and left me in a hole. Brendan and the entire team were incredibly friendly and helpful while making my switch easy and stress free. They took the extra steps to ensure that I was set up and taken care of. I would definitely recommend them to anyone who wants a reliable and personable team to assist them with their insurance needs!"

"Awesome team! They are so kind and compassionate when you call. I have never felt rushed, they explain everything in detail. Extremely happy they are my State Farm agents."

"Who knew insurance agents could be so nice and helpful. I felt lost and was not sure what I needed. Hannah was so helpful and understanding, her caring and nurturing voice guided me through a tough time and I am so thankful I found people I can trust with my auto and home insurance needs with Craig Mathews and his state farm team."

"I was in a pinch with my insurance coverage and Craig came through in a big way. Not only was he able to get me the coverage I needed, but he saved me a huge amount over my previous provider. Thanks Craig and team!"

"Great overall experience! Switching was simple and saved me money! Craig and his team go above and beyond to service your needs. Hannah made us feel at home from the first phone call. Highly recommend!!!"

"I’ve had an incredible experience working with Craig Matthews. From the start, Craig was professional, knowledgeable, and truly took the time to understand my insurance needs. He walked me through all of my options with clarity and patience, making sure I felt confident and informed every step of the way. What really sets Craig apart is his responsiveness and genuine care. He’s always quick to answer any questions and goes above and beyond to provide outstanding service. It’s clear that he truly values his clients. If you’re looking for someone who combines expertise with a personal touch, Craig is the one to call. I highly recommend him to anyone in need of reliable, top-tier insurance support."

"Outstanding customer service! Everyone there is so helpful and genuine. Craig was patient with me and my indecisiveness with life insurance policies. He broke everything down for me and gave me plenty of options to choose from. He also helped my mom switch everything over in a breeze when she just moved back to the area and needed it done in a timely manner. Highly recommend Craig Mathews State Farm Agency!"

"I recently talked with Olivia, a representative at Craig Mathews State Farm Insurance Agency. I'm considering changing my current auto and home insurance policies for better pricing and service. Olivia presented a very pleasant, professional, and poised manner. She provided the information I requested efficiently, and led me to decide on the best plan for me at this time. In a time when customer service skills are many times below expectation, Olivia provided 5-Star customer service that far exceeded my expectations. Olivia represented her agency very well. I recommend everyone consider Craig Mathews Agency to provide your insurance needs."

"Spoke with Olivia. She was very concerning and helpful. Got me to save some money and explained other policies as well. We came to a happy conclusion and im very happy I made the switch"

"After switching to Craig Mathews State Farm, I couldn't be more pleased with the experience. From the very beginning, everything felt more personalized and transparent. The service has been outstanding—prompt, professional, and genuinely caring. What truly stands out is the sense of trust. Knowing the company is owned by a close friend, I expected great service, but it has gone beyond my expectations. The communication is clear, claims are handled smoothly, and I finally feel confident that my coverage truly has my back. I highly recommend State Farm Mathews Team to anyone looking for a fresh start with an insurance provider that puts people first."

"Hannah was wonderful to work with. The process was so easy and she was super friendly when I spoke to her on the phone."

"I admittedly had neglected the importance of comprehensive insurance as part of my family’s financial planning. After a brief consult with Craig, I was able to very easily understand and address this gap. Craig and his team were knowledgable, attentive, and thoughtful - explaining our customized plans both in terms of what we needed and what we did not. Great experience all around."

"Had my first interaction with my new agent’s office. I can’t say enough good things about the service provided by Hannah. She was very helpful, pleasant and on top of things throughout my claim experience. Not that I want to through it again, but if I have to it’s nice to know there is someone there to help me through the process. Great job Hannah!"

"My name is Caiden and I wanted to say it was truly a pleasure to be talking to them let alone work with them. They are the most responsive agency I’ve ever worked with. Olivia Gilbert answered all the questions before I even asked them. She was so unbelievably sweet and understanding. I would not change my insurance company at all. Olivia went through all of my plans with me to make sure they were updated and what I wanted them to be. It is truly an honor to be using this agency. I truly do feel protected."

"Craig is wonderfully helpful. He is kind, personable and patient. He quickly responds to questions and follows through with all requests."

"I had the opportunity to work with Hannah. She was responsive, easily got me everything I needed and even saved me some money in the process!"

"Craig was great at walking me through the process"

"Saved me money, got better coverage, and great service from Hannah and Craig. Highly recommend!"

"Matt and his staff made a very easy transition for us since we were moving. They quickly updated all policies. It was nice to have great service and a pleasant office experience ."

"Olivia worked patiently and diligently to ensure I got the coverage I needed while also ensuring the rate offered to me was competitive."

"Helped me save $600 a year! And he got me even better benefits than I had previously. Highly recommend !!!"